At arenaflex, we're a dynamic and innovative company that's revolutionizing the clean beauty space with our commitment to developing luxurious, aromatherapeutic products that are better for you and better for the planet. As a leader in the industry, we're constantly pushing boundaries and challenging industry standards. Our team is comprised of highly motivated and dedicated experts who are passionate about creating a more sustainable and effective skincare experience. We're now seeking an experienced Amazon Customer Service Associate to join our Digital Team at arenaflex. This role will be an integral part of our e-commerce operations and logistics, working closely with our 3PL, Amazon agency, and VP of E-Comm to drive growth and success on the Amazon platform. As a key member of our team, you'll have the opportunity to bring your Amazon expertise to the table and help shape our strategy and vision. About this Role: As an Amazon Customer Service Associate at arenaflex, you'll be responsible for managing end-to-end Amazon POs within Vendor Central and our Warehouse Management System (WMS). You'll work closely with our 3PL to ensure that inventory is stocked and ready to meet Amazon's forecast, and that all orders are fulfilled on-time and in-full. Your expertise will be essential in ensuring that our Amazon business runs smoothly and efficiently, and that we're able to deliver best-in-class operational support to our customers. Key Responsibilities: Manage end-to-end Amazon POs within Vendor Central and our WMS, from receiving through labeling, pick up appointments, and PO tracking post-shipment. Ensure that our 3PL is stocked with ample inventory to meet Amazon's forecast, and work closely with our Operations team to transfer inventory as needed to fulfill Amazon POs on-time and in-full. Provide weekly reporting on Amazon PO status to inform our internal team and 3PL of necessary next steps, including shipped PO revenue and outstanding pickup revenue, orders that did not get picked up, upcoming pick up appointments, and any shorted or canceled orders. Inform and input into Standards of Procedure for PO processing, inventory management at 3PL, and reporting. What We Offer: Competitive salary and benefits package. Opportunity to work with a dynamic and innovative company that's leading the way in the clean beauty space. Collaborative and supportive team environment. Professional development and growth opportunities. Flexible work arrangements, including remote work options. Access to cutting-edge technology and tools. Recognition and rewards for outstanding performance.