As an Ambassador of the Maison, he/she achieves and exceeds sales targets as directed by management and proactively develops his/her client portfolio. He/she ensures a unique client experience throughout all touch points. He/she is also an active participant in the daily operations of the boutique. Sales Achievement: Consistently achieve and/or exceed the monthly sales target, as directed by management.Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales clientThis includes after sales clients if a Cartier after-sales dedicated area/staff is not availableAdapt approach according to the client needs and motivationsNegotiate and handle objections with easeAssist and support after sales clients in accordance with Maison values.Act as a referent and provide recommendations that will provide an exceptional client experienceRemain current on industry news and competitor Client Relationship Management: Cultivate new and existing client relationships through exceptional service and other Maison-specific CRM initiatives, partnering with Management to develop a plan for their clients and prospectsConsistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are availableAppropriately resolve client issues/concerns and escalate as needed to ManagementPartner with Management to develop a plan to support, and participate to, in-store and offsite events and networking Daily Boutique Operations: Understand and comply with all security and operational policies and procedures for the Group, Maison and boutiqueAssist with daily set-up and breakdown of the boutique, and communicate on any maintenance issuesAssist in the merchandising and daily maintenance of displays and back-stockActively participate in daily and annual inventories and cycle counts to prepare and ensure a successful auditAssist with special projects, as needed (i.e. price changes, supporting back-office responsibilities, etc.)