Job description
What this role is about
The Warehouse Assistant is responsible for daily operations at two warehouse locations in El Portal, CA. The position is responsible for coordinating, receiving, and distributing products to Yosemite Conservancy retail locations throughout Yosemite National Park as well as wholesale accounts and online orders. This position oversees a warehouse operation with over $4M in annual sales of books and merchandise, as well as stock of all Conservancy published books. The Warehouse Assistant is responsible for ensuring smooth and efficient operations, maximizing storage space, refining systems for inventory management, and promoting environmentally sustainable practices. We're passionate about Yosemite - and about helping all people connect with, learn about, and take care of the park. As a member of the Conservancy team, you'll be making a difference for Yosemite every day. We work together to provide enriching visitor programs and services, and to support projects that protect wildlife, restore trails and habitat, advance scientific research, inspire visitors, and much more. The Warehouse Assistant reports to the Director of Retail Operations and is responsible for the following: Deliveries Fulfill transfer orders and transports deliveries from El Portal to all retail locations throughout YNP. Ensure secure transfer methods are exercised for delivery of cash remits from retail stations. Sort and recycle all shipping and packing materials to our zero landfill initiative standards from all retail stores and warehouse locations. Fulfillment Fulfill web store orders and ship out through El Portal USPS and other couriers. Receive and distribute all company mail to appropriate employees and locations. Monitor and update webstore shipping rates as necessary. Provide online customer support in conjunction with Retail and Publishing Manager Support wholesale customer support in conjunction with Retail and Publishing Manager. Coordinate wholesale and online order fulfillment and delivery with Retail and Publishing Manager. Inventory Receive merchandise and supplies delivered to warehouse locations. Work cooperatively with vendors and delivery service staff during shipments & receiving. Communicate all arrivals of items to the Retail Department and Inventory Manager. Manage and adjust inventory levels and out of stock items in web store. Assist with routine cycle counts and annual physical inventory. Assist Inventory Manager with physical monitoring of inventory levels and storage capacities at both the NPS warehouse and El Portal office warehouse. Organize inventory and maximize storage capacity in all warehouse spaces. Continuous process improvement for all receiving and storage procedures. Warehouse Maintain cleanliness and organization of NPS warehouse and El Portal office warehouse. Implement an integrated pest management plan. Maintain inventory of office supplies and shipping supplies. Proactively notify Inventory Manager of needs. Hold and maintain current certification to operate forklift and operate forklift to NPS standards.
Requirements
One year of related experience. Strong computer skills and ability to learn new software. Effective and proactive communication with remote teams. Forklift experience. Valid Driver's License. Ability to prioritize and thoughtfully triage a range of competing tasks. Creative thinker and open-minded problem solver with a calm and flexible demeanor. Strong organizational and time management skills. Sense of humor and ability to keep perspective when stressful situations arise. Highly independent, self-starter who displays initiative in taking on new projects. Able to prioritize and act quickly and thoughtfully.