Job description
What this role is about
The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations. Essential Functions: Order Filling: Picks product from fulfillment center stock according to wave pick list and organizes on cart; Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements; May operate scanners so that the proper order is picked, and inventory is managed accurately. Order Checking: Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description; Verifies quantity of items picked matches item quantity on the invoice; For time sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer; Verifies all items listed on the invoice have been picked; For items that include component(s), such as a pump, verifies that components are included. Packing: Counts quantity of items and verifies the count to the quantity listed on the invoice; Matches the ship to address or invoice number on the shipping label with the same information on the invoice; Selects correct packaging, fill and labels; Follows regulatory guidelines when packing items with regulatory classification; May create proper shipping papers for packages containing hazardous materials. Manifests: For packages not auto-manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels; For packages auto-manifested: verifies and corrects non-conforming packages. Expeditor: Processes orders requiring special handling as required by branch personnel, sales staff or end-user. Order Processing: Fulfill current or new client orders to achieve client customer satisfaction. Additional Functions: Transacting all business in accordance to Patterson Companies business code of ethics and conduct; Align with Patterson Companies Purpose, Vision and Values statement; Using assigned warehouse equipment/machinery to perform assigned job; Meeting/exceeding assigned performance metrics and KPIs; Helping maintain an organized, clean and safe warehouse; Handling all hazardous materials, pesticides, and prescription drugs according to the Company’s processes/procedures and all applicable laws and regulations; Performing all work in accordance with Company Safety guidelines and procedures, with safety and regulatory compliance; As assigned.
Requirements
High School diploma or GED preferred; Ability to read, write and count; Comprehensive problem-solving skills; Ability to meet deadlines and productivity goals